If People “Don’t Get You,” It Might Be How You’re Communicating

Resource: Supercommunicators by Charles Duhigg

Hook

A lot of people think communication problems happen because nobody listens anymore.

Sometimes that’s true.

But sometimes the issue is that you’re trying to have one kind of conversation while the other person thinks you’re having a completely different one.

And both people leave frustrated.

Why This Matters

One of the biggest communication mistakes people make is assuming every conversation is about information.

Most conversations are actually about:

  • emotion
  • connection
  • reassurance
  • identity
  • problem solving

And problems happen when those don’t match.

For example:

  • one person wants comfort
  • the other starts fixing
  • one person wants solutions
  • the other keeps validating

Neither person feels understood because they’re not having the same conversation.

About the Book (And Why I Recommend It)

Supercommunicators by Charles Duhigg breaks communication down in a way that’s practical instead of overly clinical. The book focuses on understanding what type of conversation is actually happening underneath the words being said.

What I appreciate about this book is that it helps people stop assuming communication is just “talking better.” A lot of communication issues are actually mismatched expectations, emotional assumptions, or trying to solve the wrong problem.

This is especially helpful for people who:

  • feel misunderstood often
  • repeat themselves constantly
  • leave conversations feeling frustrated
  • assume others “should know” what they mean

The goal is not becoming perfectly articulate. The goal is becoming more intentional.

What This Looks Like in Real Life

This shows up when:

  • you want support but get advice
  • you want clarity but get reassurance
  • you want honesty but soften everything
  • you expect people to read between the lines

And then everyone feels disconnected.

Not because nobody cares.

Because nobody clarified what was actually needed.

What to Do Instead

Before responding, ask yourself:

“What kind of conversation is this actually?”

Do I want:

  • comfort?
  • solutions?
  • accountability?
  • understanding?
  • collaboration?

Then communicate that directly.

Examples:

  • “I don’t need advice yet. I just need to vent.”
  • “Can you help me problem solve?”
  • “I need honesty more than reassurance right now.”

That one sentence can change an entire conversation.

How to Actually Use This

Don’t read this book and turn it into another thing you intellectually agree with but never apply.

Pick ONE conversation this week and clarify what you need before the misunderstanding happens.

That’s the work.

Quick Review: Do’s & Don’ts

Do:

  • clarify what kind of conversation you want
  • ask questions before assuming intent
  • communicate directly

Don’t:

  • expect mind reading
  • assume understanding = agreement
  • explain endlessly hoping to feel validated

HOW TO ACHIEVE IT

This week:

  • identify one recurring communication frustration
  • figure out what you actually needed in that moment
  • say it directly next time instead of hoping someone notices

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